Privacy Policy
Privacy Policy for Future Care Medical
Effective Date: 22.05.2025
Summary of Key Points
How it works?
What personal information do we collect?
When you visit, interact with, or use our services, we may collect personal information such as your name, contact details, medical history, and payment information. The type of information depends on how you interact with us and the services you access. [Learn more about the personal information we collect.]
Do we process sensitive personal information?
Yes, we may process sensitive personal information, such as medical history and health-related data, as necessary to provide our services. This is done with your explicit consent or as permitted by applicable laws. [Learn more about sensitive information we process.]
Do we receive any information from third parties?
We may receive information from third parties, such as other healthcare providers, laboratories, or diagnostic services involved in your care. [Learn more about information collected from third parties.]
How do we process your information?
We process your information to deliver safe and effective care, improve our services, manage your appointments, communicate with you, ensure compliance with regulations, and prevent fraud. We only process your information when we have a valid legal basis to do so. [Learn more about how we process your information.]
When and with whom do we share your personal information?
Your personal information may be shared with healthcare professionals, laboratories, IT service providers, payment processors, and regulatory authorities as necessary for your care and as required by law. [Learn more about data sharing.]
How do we keep your information safe?
We use robust organisational and technical measures to secure your data, including encryption, restricted access, and regular staff training. However, no system can guarantee 100% security, and we recommend you also take precautions. [Learn more about our data security practices.]
What are your rights?
You have rights under the GDPR, including the right to access, correct, delete, or restrict your personal data, as well as the right to object to processing in certain circumstances. [Learn more about your rights.]
How can you exercise your rights?
You can exercise your rights by submitting a data subject access request or contacting us directly. We will review and respond to your request in line with applicable laws. [Learn more about exercising your rights.]
Want more details?
1. Information We Collect
- Identity Information: Name, date of birth, gender, and contact information (address, email, and phone number).
- Health Information: Medical history, test results, consultation notes, and other health-related information.
- Payment Information: Details of payments made for our services.
- Communication Records: Correspondence via email, phone, or in-person meetings.
- Technical Information: IP address, browser type, and other information collected via cookies on our website.
2. How We Use Your Information
- To provide medical and aesthetic services tailored to your needs.
- To process payments and manage appointments efficiently.
- To communicate with you regarding your care and treatment.
- To comply with legal and regulatory obligations.
- To improve our services and ensure a seamless experience for our clients.
- To provide and enhance our website and its services.
- To respond to your inquiries and offer prompt customer support.
- To customise your experience on our website according to your preferences.
- To analyse website usage and optimise its functionality.
- To send you promotional materials, but only if you have opted in to receive them.
3. Sharing Your Information
We do not sell or share your data for marketing purposes. However, we may share your data with:
- Healthcare providers or specialists involved in your care.
- Laboratories and diagnostic service providers.
- Third-party service providers, such as payment processors and IT systems providers.
- Regulatory authorities, where required by law.
4. Data Security
We take the security of your personal data seriously. Measures we have in place include:
- Secure storage of physical and electronic records.
- Encryption of sensitive information.
- Regular training for staff on data protection practices.
- Limited access to your information, restricted to authorized personnel only.
5. Your Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data where appropriate.
- Restriction: Request restriction of processing under certain conditions.
- Objection: Object to the processing of your data in specific circumstances.
- Data Portability: Request transfer of your data to another organization.
To exercise your rights, please contact us using the details provided below.
6. Retention of Your Data
- Fulfil the purposes outlined in this Privacy Policy.
- Comply with legal and regulatory requirements.
Once the retention period expires, your data will be securely deleted.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.
8. Contact Us
66 London Wall
London EC2M 5TN
www.futurecaremedical.com
Email: info@futurecaremedical.com
Phone: 020 7362 6188
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be communicated through our website and, where appropriate, notified to you directly. Please check this page regularly for updates.
Thank you for trusting Future Care Medical with your care.
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